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To add a testimonial of your own, submit it on the Customer Survey page.
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"Walking into this dealership reminds me of the shops I frequented as a kid....Everyone has passion for the sport and the brand. They are friendly, helpful, and knowledgeable."
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| By: Tom Oak Hills,CA |
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"Bought my 2010 Bonneville from Daniel and my experience was par excellence. I continue to get guidance and support after the sale. This dealership and Daniel are highly recommended."
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| By: Alex Claremont,CA |
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"I was a Kawi owner until I got the chance to ride a friends 2008 675 Daytona (one of two friends who have purchased bikes from Doug Douglas). Once my test ride was done I was off to see Art and Danny. I met Art a number of times and probably asked every question imaginable. Art is very knowledgeable and never rushed or pressured me to buy the 2009 675 Daytona. Which I appreciated, making the decision to purchase from Doug Douglas a no brainer when the red one came in. When it came time to sign on the dotted line the finance company closed without responding. Danny followed up and got the paperwork handled same day and even stayed late with the tech to make sure I could take my new baby home. I put 350 fun miles (not commutting miles) on the bike in less then a week and it has been the most rewarding motorcycle I have ever ridden. I would recommend meeting the staff at Doug Douglas before buying a Triumph anywhere else. I got the feeling I was not a number at Doug Douglas but a valued customer, a rare experience with todays businesses. THANK YOU to everyone at Doug Douglas, you have a customer for life! "
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| By: Anonymous Menifee,CA |
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"Danny's techical expertise is outstanding! He recommended that I lowered my bike (Bonne) because I was riding to high. So I had him lowered it with some new shocks that he suggested. He was on target........fantastic job and I ride lower with more control.......thanks for knowing your buisness.
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| By: Lee Yucaipa,CA |
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"Hey, I had an adventure this afternoon. Coming back on the San Bernardino freeway at about 75 (mph, that is) on my 2006 Tiger, I clipped a screwdriver with my front tire. I saw it too late to react. "Uh-oh," my neurons started transmitting. The bike felt a tiny bit squirrelly, so I thought maybe I punctured the front tire. I started to move to the right, and then the back end felt very squishy. "Shoot," thinks I, "maybe it's the back tire...."
Then the oil light came on. It's quite bright. More so than I, I think. I looked down and the bike was covered with oil. The back end of my Tiger sashayed around quite a bit. On the freeway. With with trucks and cars screaming by. Maybe some of that dirt riding experience paid off...
Bottom line, I managed to get off to the side of the freeway and stopped without eating any pavement (me or the bike). That screwdriver punched a clean hole in my oil filter (which is preferable to punching a hole in the engine cases, I hear). Both tires okay. Wow. I called Art at Douglas motorcycles in San Bernardino, who was out in maybe 10 minutes with 4 quarts of Mobil 1, a new filter, and clean underwear...
Art's only comment was something about what some people are willing to do to save a little on labor charges...
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| By: Joe Upland,CA |
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"Thanks to Danny,Art,and the rest of the staff at Doug Douglas a first rate place to do business. They took care of a warranty issue with my bike, and could have easily sent me down the road to the dealer that i purchased my bike from. Thanks for taking care of my Speedmaster!
Jim (a happy Triumph owner)"
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| By: Jim Claremont,XX |
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"good people
good service
good products
good grief! great bike!"
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| By: jerry banning,CA |
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"Great deals on both my Triumphs and great people. A real motorcycle shop."
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| By: Joe Upland,CA |
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"Art and his team do an outstanding job, very friendly and knowledgeable. He has an "old school" ethic, but clearly understands the needs of todays customers. If you want a pleasant buying experience coupled with outstanding service, this is the place to go. I intend to buy all my future Triumph from Art. The 2007 1050 Tiger I bought from him is an outstanding motorcycle, I could not be happier with it (a good compliment to my 2005 955i Tiger and my 2002 955i Daytona CE).
Very staisfied,
Bill"
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| By: William Santa Clara,CA |
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"Outstanding customer service! They did everything to make sure that I was happy with the transaction and patiently answered all of my questions without hesitation or reservation. Special consideration must go to Mr. Art Guilfoil and the rest of the staff who personally made sure that I was taken care of. This is the type of customer service every dealer should strive for."
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| By: Chris Grand Terrace,CA |
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| By: albert moreno valley,CT |
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"Over the last three years, my husband and I have purchased two Triumphs from Doug's: a Rocket 111 and a Thunderbird Sport. Not only were both sales processes effortless and enjoyable, their service department has been top notch as well. Everyone is friendly, knowledgeable and willing to go that extra mile. Thanks guys! "
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| By: kitty san bernardino,CA |
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"I am deployed over seas and decided to purchase a new Daytona 675. The folks at Doug Douglas made this process pleasurable and painless. I couldnt have asked for a better smoother deal anywhere. Being able to purchase a new bike without even being present can often be a diffucult task, they made it as easy as buying as if I were at the dealership. A great group of people and a great bike to go with it. Thank you for everything you did."
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| By: Loyal Las Vegas,NV |
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"This is the only dealership of any kind that I've encountered where you feel like part of the family as soon as you walk in the door. Over the last year and a half since I purchased my Rocket III, all aspects of the dealership have only improved. This new web site is a great addition! "
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| By: George F. Cathedral City,CA |
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